Revised 11/22/2023
Terms and Conditions for ARPIASH.com – A Trademark Brand of Excelsis Key Innovations LLC
1. Introduction
Welcome to ARPIASH.com, an online platform owned and operated by Excelsis Key Innovations LLC. These Terms and Conditions govern your use of our website and the purchase of our custom-designed gift wrap, specialized gift boxes, gift card holders, bridal bouquets, and other related products and services.
2. Product Information and Gift-Givers University
ARPIASHTM specializes in offering unique and custom-designed gift wrap, specialized gift boxes, gift card holders, bridal bouquets, and a wealth of information in our Gift-Givers University. This online resource provides valuable content such as gift-wrapping techniques, gourmet cookie and candy recipes, and unique gift ideas to enhance your gifting experience.
3. Ordering and Returns
a. Ordering Process: By placing an order on ARPIASH.com, you agree to provide accurate and complete information during the checkout process. We reserve the right to cancel or refuse any order at our discretion.
b. Return/Refund Policy: We offer a 30-day return/refund policy. If you are not satisfied with your purchase, please contact us at support@ARPIASH.com within 30 days of receiving your order for assistance. Customers who paid by Cash or Check method will receive a mailed refund check after presentation and confirmation of proof of the sales receipt. Allow 7-14 days for refund by ACH to the payment method used during the checkout process. Allow up to 28 days to receive refund by mailed check. Please contact us at support@ARPIASH.com for assistance
4. Damaged, Missing or Incorrect Items
a. Damaged Items: If your items arrive damaged during shipping, please report the damage within 7-days of receipt. We will provide free replacements for items received damaged through shipping. Contact us at support@ARPIASH.com for assistance.
b. Incorrect or Incomplete Orders: Report any incorrect or incomplete orders within 7 days after the promised shipping/receive date. We will provide return shipping for the incorrect item and arrange replacement of the missing or incorrect item with an item of equal design and value. If an item of equal design and value is not available, we will issue a refund for the purchased cost of the incorrect or missing item(s) to the same payment method used during online checkout. Contact us at support@ARPIASH.com for assistance.
5. User Account and Security
a. You are responsible for maintaining the confidentiality of your account information and password.
b. ARPIASH.com reserves the right to terminate accounts, refuse service, or cancel orders at our discretion.
7. Intellectual Property
All content on ARPIASH.com, including but not limited to text, images, and graphics, is the property of Excelsis Key Innovations LLC and is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law principles.
9. Changes to Terms and Conditions
ARPIASH.com reserves the right to update or modify these Terms and Conditions at any time. Please review the terms periodically for changes.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@ARPIASH.com
Thank you for shopping with ARPIASHTM – where gifting becomes an art!